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Haddenham Surgery

DR A RAHMAN

DR C ABRAHAM
DR K BRINKHURST
DR L GERZA
DR N HORN
DR A PEAKE

Before you complain about the GP or Nurse running late, please read on ...

 

Some of the reasons the GP or Nurse is likely to be running late:

  • The most common reason for running late is that several patients have come with either very complex or multiple problems.  Remember 10 minutes is all that is allocated for your appointment and only one problem is realistic in that time frame - you could help by priotitising what really needs to be dealt with today.
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  • Urgent extras happen every single day and need to be seen - these are squeezed into a non-existent time between appointments. 
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  • It is often necessary to break bad news - maybe even the worst news of all.  This can often take considerably longer than 10 minutes.
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  • Urgent telephone calls can arrive at any time of the day from hospital doctors, district nurses, pharmacisits, patients or relatives.
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  • Urgent home visits are sometimes needed and can be in the middle of a booked surgery.  These can take a minimum of 30 mintues and sometimes longer.

Your patience and understanding is much appreciated. 

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