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Haddenham Surgery



Disclaimer - the organisations listed below have sent their details to the surgery.  We are not always able to display the information in the waiting rooms so we hope you find this page of telephone numbers and web addresses useful.  We can not be responsible for the content of the web sites of these organisations.  The inclusion of information on this page does not necessarily mean endorsement by the practice.


WHERE TO GO FOR HELP  …  (Alphabetical by subject)


A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z  







The Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership brings together key agencies from across our area with the aim of reducing the harm, risks and costs associated with domestic abuse and sexual violence and to prevent these crimes occurring.


For more information and to find information about domestic abuse and sexual violence, including advice leaflets and how to access local services visit their website.


Age UK
Cambridgeshire - 0300 666 9860
Head Office - Tavis House, 1-6 Tavistock Square, London.  WC1H 9NA

Advocacy - gives you a voice, choice and control - T 01354 696 650
Handyperson Service - help with all sorts of odd jobs (a small charge applies) 01480 700 205

Home Help Service - help with household taks - T 01354 696 650
Information Service - a wide range of factsheets and publications on a range of matters of concer to older people.
Littleport Community Warden Scheme - providing daily contact (Monday to Friday) to support independent living.  T 07944 181307
Personal Alarm - click here for information or telephone 0800 085 6403
Visiting Scheme - easing social isolation and loneliness - T 01354 696 650
Want to Volunteer? - 0800 169 8787 


 Alzheimer's Society 


T 01954 250322


Clinics are being introduced for patients and their carers - available to everyone who is afffected by Dementia.  Contact the surgery to make an appoinntment.

If you have dementia, or are caring for someone with dementia, you can also go along to your local Dementia Cafe in Ely.  Telephone 01954 250322 for more details.
Fourth Tuesday of each month 10am - 12noon



Anglian Water - WaterCare Register - T 03457 91 91 55

Anglian Water say that from time to time some customers will need extra special care and that’s just what their WaterCare service offers.  It is available to a wide range of Anglian Water customers, from nursing mothers with children under the age of one to kidney dialysis patients who have a dialysis machine at home; customers who have sight or hearing difficulties to those who are frail and elderly or classed as disabled.  Visit their website for more information and details on how to register.


Arthritis - 0808 800 4050


AskSARA - Helpline Monday to Friday 10am - 4pm - T 0300 999 0004

A website offering help and advice to people covering a range of day-to-day needs.  You can even borrow equipment for two weeks to see if the item works for you with no obligation to purchase.  AskSARA is a self help guide that takes users through a set of guided questions leading to general advice and recommendations on equipment that might meet their needs, including information on manufacturers and local suppliers.


Assistive Technology and Teleheath  - 01223 883756
This service provides a range of technological devices to support people and their carers to address challenges to everyday living and enhance their independence, from the most simplistic pill reminder to the more sophisticated Activity Data Monitoring systems.


The service helps to prevent hospital or residential admissions where possible. The team take referrals from anyone, for anyone, for all ages and any diagnosis. More information  can be found on their website


The services is used by anyone whose independence or quality of life would be enhanced through remote monitoring i.e. fall detection/alerts, medication reminders/dispensers etc.

Email CAPCCG.ATT@nhs.net


Asthma  - Asthma Expert Nurse available Monday to Friday 9am - 5pm 0300 222 5800
18 Mansell Street, London, E1 8AA


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Bereavement Advice Centre - practical help when you need it most

For hlep with funerals, probate and legal procedures, money and tax issues and support

Call Freephone 0800 082 1215


BrakeCare   - T 01484 559909 - Victims Helpline - T 0808 8000 401
Road Safety Charity.  Caring for people affected by Road Crashes


British Lung Foundation - Helpline 03000 030 555
BLF have lots of services on offer to help everyone living with or affected by lung disease.
Breathe Easy - Ely is your local support group for anyone living with a lung condition including carers, friends and family. 


To find out more call 0300 030 555 or email breathe.easy@blf.org.uk


Breathe Easy, Ely

A support group for all those affected by lung disease including friends, family and carers.


Meetings are held on the 3rd Tuesday of the month, 2pm - 4pm at The Beet Club, Lynn Road, Ely,Cambs, CB6 1DD


Image result for british lung foundation


Refreshments provided – everyone welcome


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Camsight - Providing support in Cambridgeshire for visually impaired people of all ages, their carers and families, employers and providers of public services.
167 Green End Road, Cambridge.  CB4 1RW - T 01223 420 033
Unit 3, 42 High Street, Chatteris, Cambs.  PE16 6BH - T 07535 634234


Are you struggling with reading or having difficulties with close-up work?  Magnification can make daily activities more straightforward and less stressful.  Make a FREE appointment for an assessment at our Low Vision Centre.  Our expert will recommend the appropriate magnifier and other specialist equipment for you.  Telephone 01223 420 033


Cancer Patient Advisory Board

We could use your help - we are always looking for people with experience of cancer - whether as a patient, carer or family member - to get involved with us.  If you are interested please get in touch:

EmailL  enquiries@canceralliance.co.uk



CARE fertility - T 01604 601606
If you are having problems getting pregnant, CARE fertility might be able to help.  For more information visit their website at http://www.carefertility.com/  


Care Network Cambridgeshire  - T 01954 211919
Unit18 Broadway House, 149-151 St Neots Road, Hardwick, Cambridge.  CB23 7QJ

Email: admin@care-network.org.uk

Helping people to stay healthy, independent and to keep in touch with their community.


Care Network - Community Navigators
41e Forehill, Ely, CB7 4AA - T 01353 659639

Email: eastcambs.navigators@care-network.org.uk
Making the most of local activities and services is a good way to keep fit, active and independent.  Community Navigators are locally based to help people find their way to activities or services which they would enjoy or find useful. 


Care Network - Help at Home 

This service is free to older people leaving Hinchingbrooke Hospital who might be concerned about going home alone.  A volunteer will take you home, settle you in and check you have what you need for your first night at home.  The service is run from Hinchingbrooke Hospital Monday to Friday 11am to 4pm


Carers UK   - T 0808 808 7777
Making life better for Carers


Carers Trust

Cambridgeshire - T 0345 241 0954 or T 01480 499090
4 The Meadow, Meadow Lane, St Ives, Cambs.  PE27 4LG

E: care@carerstrustcambridgeshire.org

T 0844 800 4361 - Registered office: 32–36 Loman Street, London, SE1 0EH


Carers Trust - Emergency Planning  T 01480 499099 (Monday to Friday 9.00am to 5.00pm)

This ‘What If?’ service operates 24 hours a day, 7 days a week, every day of the year and is available to family carers in Cambridgeshire.  It can provide urgent support to you, in the event of your carer being unable to care for you because of a sudden illness, accident or other unplanned event.  If the person who looks after you lives in Cambridgeshire they can register a ‘What If? Plan’ with The Carers Trust and apply for an Emergency Card.  This is a free service funded by Cambridgeshire County Council to look after adults with care needs during an emergency involving their family carer.  Visit the Carers Trust website to register or complete and return the What If?’ postcard.

 Email care@carerstrustcambridgeshire.org.


The Carers Trust Family Carers Prescription - caring for someone can be emotionally or physically overwhelming. Would a break make a difference to your well being?.  A Family Carers Prescription will give you access to a specialist worker at Carers Trust Cambridgeshire who will help you design a short break that works for you and they wil also provide support for this break to happen.

Download the Family Carers Prescription leaflet to find out more.


Young Carers support for 8 - 18 year olds - Centre 33 - 0333 4141 809
Young carers are children and young persons under 18 who provide, or intend to provide, care, assistance or support to another family member who is disabled, physically or mentally ill, or has a substance misuse problem. They carry out, often on a regular basis, significant or substantial caring tasks, taking on a level of responsibility that is inappropriate to their age or development.  Click here to go to their website.


CHUMS - Mental Health and Emotional Wellbeing Service, supporting children and young people up to 25 years of age.  Telephone 0330 0581 659Click here to go to their website.


Childline - 0800 1111
Whether you’re feeling stressed, anxious, lonely or down Childline can help.  Their counsellors help lots of young people with all sorts of things, like bullying, problems at home and self-harm.  Calls are free and confidential.  Click here to go to their website.


Community Respiratory Team - provide clinics to people with COPD (Chronic Obstructive Pulmonary Disease) to help manage their condition.  Please spead to your GP or Practice Nurse about being referred to the Community Respiratory Team.



There to listen

There to help!


East Cambridgeshire District Council - COMMUNITY HUBS, held in Littleport, Stretham and Ely are a safe place for you to come and discuss:

  • Drink or Drug Challenges
  • Housing/Homelessness
  • Benefit Questions
  • Mental Health
  • Domestic Abuse
  • Money Worries
  • or just someone to talk to.

Click here for more information.



Counselling  - KOOTH This is a free, safe service providing information and support for people aged between 11 and 24 years.  As well as offering  moderated support groups young people can also book counselling as regular structured sessions with an assigned counsellor, or use the ‘drop in service’ online and have a text based conversation with a trained counsellor.

The service is available 12noon-10pm Monday-Friday and 6pm-10pm on weekends, 365 days a year.

Click here to go to their website. 


CRUSE Bereavement Care - 01223 302662
A voluntary organisation which supports bereaved people with individual counselling and social groups.  They also offer support for children.
Email :  cambridge@cruse.org.uk or click here to go to their website.


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District Nursing - If you have any (East Cambs and Fenland) District Nursing or Specialist Services queries please telephone

0330 726 0077



Donate to Charity -


Charity Choice 

is a website for individuals and businesses to donate unwanted items, gifts, end of lines, seconds and samples to charity. 


It could be anything from an old furniture, beds or blankets through to end of season clothes – the charities really appreciate it. 



List your unwanted items on the website, include a photograph if you wish, then the Charities will contact you if it is something they can use and you can make arrangements for it to be collected.


Charities can also post requests for unwanted items, so check out their pages.

Click here to go to their website.


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EnergiZe - 01480 376300
EnergiZe is a community-based weight management programme for families with children aged 7 – 11 years old, who are above their healthy weight. The programme runs for 12 weeks in various community locations across Cambridgeshire. Each week, families take part in interactive healthy lifestyles workshops followed by an activity session with an EnergiZe coach.


Eye Conditions - If you have a problem with your eyes such as sore eyes, red eyes or visual disturbance, you can be assessed and treated by and accredited Optometrist with the Minor Eye Conditions Service.  Click here for a full list of the accredited Optometrists within the Cambridge and Peterborough CCG area.  This is a FREE NHS service.


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Ely Foodbank  - T 01353 662396
10 Chapel Street, Ely, CB6 1AD
The main way that food is donated is though ‘Supermarket Collections'.  Once collected, the food is sorted by volunteers who check it’s in date and pack it into boxes ready to be given to people in need.  Care professionals such as doctors, health visitors, social workers, Citizens Advice Bureau staff, welfare officers, the police and proabation officers amongst others identify people in crisis and issue them with a foodbank voucher.  Foodbank clients bring their voucher to a foodbank centre where it can be exchanged for three days supply of emergency food.


Haddenham Distribution Centre is open on a Monday 1.00pm - 2.30pm

Holy Trinity Church, Church Lane, Haddenham. CB6 3TB


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A new website providing resources to support older people and their relatives find information about social care in later life has been launched.  The website contains a leaflet and short film and covers basic information about social care including what information different organisations can and cannot provide. This can include practical support, such as help with shopping or keeping the home clean and tidy, or personal care, such as help with bathing and dressing.  Such help can be provided in the person’s own home, or elsewhere.  CLICK HERE to visit the website - "Getting informed, getting prepared.."


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DHIVERSE - Promoting Sexual Health and Wellbeing


DHIVERSE: HIV Insti Testing (result in 60 seconds), Chlamydia Screening and Support, Information and Advice for all STIs, HIV and Sexual health.

Contact 01223 508805 or info@dhiverse.org.uk


iCash Cambridgeshire and Peterborough: Support, Information, Treatment and Care for all STIs.

Contact 0300 300 3030


When it comes to testing for

sexually transmitted infections,

pick the best option for you!


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Independent Living - Safe and Well
Safe and Well is a service run by NRS Healthcare and supported by Cambridgeshire County Council, for people who wish to buy their own daily living aids.


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Lasting Power of Attorney (LPA) -  If you care for someone else there may come a time when you have to manage their affairs. There are two types of LPA.


A Property and Affairs LPA enables you to make decisions on someone else's behalf about their property and affairs when they are no longer able to do so.  This can include paying bills, managing a bank account or selling property. 

A Personal Welfare LPA enables you to make decisions on someone else's behalf about their health and personal welfare, such as giving consent to medical treatment or deciding where they should live.

Click here to visit Cambridgeshire County Council's website for more information.


Lullaby Trust - Helpline 0808 802 6869
Safer sleep for babies - Support for families
Sudden Infant Death Syndrome (SIDS) is the sudden and unexpected death of a baby for no obvious reason and although it is not known how to completely prevent SIDS, it is possible to significantly lower the changes of it happening by follow advice.  Click here to visit the Lullaby Trust website for more information.


Lunch Club - The Arkenstall Centre, Haddenham - 01353 740909

Meet every Tuesday for a two course lunch, entertainment and time to socialize.  £5 per session.

Email:  sara@questril.co.uk


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Meningitis Research Foundation - Helpline 080 8800 3344
Meningitis and septicaemia can kill in hours - know the symptoms


Young teenagers and those going to University for the first time (up to the age of 25) can have the vaccination.  Meningitis ACWY vaccination explains more about the disease and the vaccination.  Ask the practice nurse about your vaccination.




The Group brings together the friends and family of suffers of mental illness in an informal atmosphere where they can give each other mutual support.


For Information please contact:

Cambridge Rethink Carers Group, PO Box 50, MARCH, Cambs. PE15 8XE

Tel: 01354 655786

Mob: 07783 267013

National Advice Line: 0300 5000 927

Email: mailto:CambridgeRethinkGroup@rethink.org  or  www.rethink.org  



Mental Health - Keep your Head Strong and your Heart Happy


Being a young person can be challenging - with exams, changes at school, finding a job, changing relationships etc.  These issues can affect how we feel and our wellbeing, so it is important that we understand what mental health is and how we can look after it.

For much more information visit their website.


Do you feel you are in a mental health crisis?

Call the First Response Service on 111 then press option 2

The First Response Service puts your mental health first.  It provides 24 hour access, 7 days a week, 365 days a year to mental health care, advice, support and treatment.


Mental Health - Group Therapy Centre - Cambridge / Huntingdon / Ely

Tel: 01223 357221

Email: info@grouptherapycambridge.org.uk


Life can be tough - sometimes just getting through the day can seem like an endless uphill struggle.  Coping with emotional proglems is hard enough.  If you are experiencing any of the following then group therapy could help: Depressions, anxiety, stress, trauma / Family or relationship problems / Problems at work or home / Overwhilmed with life and unable to cope / Guilt, shame, anger or frustration / Isolated, disconnected and alone.


Mental Health - Talking FreELY

There MISSION is "to raise awareness of Mental Illness in the East Cambridgeshire Community and therefore foster a supportive and non judgemental environment where those suffering its effects feel supported and confident in seeking the help they need.


Money Advice Service - 0800 138 7777

Financial support is available for carers and this service helps you to find out what help and benefits are available and how to apply for your entitlements.

Monday to Friday 8am - 8pm and Saturday 9am - 1pm


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NSPCC -  National Society for the Prevention of Cruelty to Children
The leading children's charity fighting to end child abuse in the UK and Channel Islands. They help children who’ve been abused to rebuild their lives, protect those at risk, and find the best ways of preventing abuse from ever happening. 


For adults concerned about a child Call 0808 800 5000

For children - Call Childline on 0800 1111


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Orchid - National Male Cancer Helpline 0808 802 0010
If you or someone you know is worried about testicular, prostate or penile cancer - call their Nurse Specialists.


National Osteoporosis Society- Helpline 0808 800 0035

Help and advice for people deal with the trauma of osteoporosis


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PALS - Patients Advice and Liaison Service

Cambridgeshire Community Services NHS Trust provides a range of community based health services for children and adults in Bedfordshire, Cambridgeshire, Luton, Norfolk, Peterborough and Suffolk.

They advise and support patients, their families and carers; provide information on NHS services; listen and respond to your concerns, suggestions or queries; help sort out problems quickly on your behalf.


Contact the PALS team using the Freepost Address: FREEPOST CCS LUT PATIENT EXPERIENCE

Tel: 0300 131 1000

E-mail: ccs-tr.pals@nhs.net


Patient Advocacy - Voiceability - https://www.voiceability.org/   or phone 0300 330 5454.

If you or someone you know feels vulnerable or needs support, Voiceability may be able to work with you to speak up and be heard, have your rights respected and be at the heart of decision making.



Parentline - Family Lives - 0808 800 2222
There to help with all aspects of family life including child development, issues with schools and parenting/relationship support.  They also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children.  They can offer support  through their own wider services and/or from many partner organisations. 




Parkinson's UK- Helpline 0808 800 0303
For advice and support to help you manage your condition, telephone the local Parkinson's Nurses on 01223 723 018




Physiotherapy Advice Line - 0300 555 0210

Direct and easy access to an experienced physiotherapist regarding problems relating to bones, joints and soft tissue – ie back / shoulder / neck pain and sports injuries.  


Patients must be over 18 years and registered with a Cambridgeshire GP.  You DO NOT need a GP referral to access this service.


On calling we will take your details and book a telephone assessment with one of our experienced physiotherapists. We endeavour to arrange for this to occur within 1 week of you calling us.



Pinpoint-Cambs - 01480 499043


Pinpoint Cambridgeshire is charity that supports parents and carers, especially those with children with additional needs and disabilities.  They offer a parent support group for those who have children or young people who self-harm.  CLICK HERE for "Coping with Self-Harm - a Guide for Parents and Carers".  They also have a lot of information on their dedicated website page http://www.pinpoint-cambs.org.uk/self-harm 



Pos Ability - Structured and focus chair bases exercise for people with mobility problems.  Referred by your GP for a 25 week course.  Talk to your GP if you feel this could help you.
26 High Street, Wilburton, Ely, CB6 3RB - T 07565 598 193

Visit their website for more information.



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The Samaritans - 01223 364455
Providing confidential emotional support at all times, day and night.
Email: mailto:jo@samaritans.org.uk


Social Services Contact Centre - 0345 045 5202  



Sensory Services - Cambridgeshire County Council

Providing advice, support and equipment to people with VISION and/or HEARING loss or impairment.

Address:  Senory Services, Cambs CC, Amundsen House Annexe, Compass Point Business Park, Stocks Bridge Way, St Ives, Cambs.  PE27 5JL

Telephone - Customer Service:  0345 0455 202

Telephone - Team: 01480 373 239

Mobile - Team: 07717 618 735

FAX: 01480 378 181

Email: sensory.generalduty@cambridgeshire.gov.uk



Sight Loss Support Group - Ely

Macular Society - Helpline 0300 3030 111

Meet on the 2nd Thursday of the month between 10.30am and 12 noon.

Meet at The Lamb Hotel, 2 Lynn Road, Ely. CB7 4EJ

"Join us for a chat, support and to hear guest speakers."

For further information contact Colin 07494 467 995




Silver Line Helpline for Older People - 0800 4 70 80 90

Silver Line is a free confidential helpline providing information, friendship and advice to older people.  The befriending service helps combat loneliness and the sign-posting service provides links to the many and varied services that exist for older people.  The service is available 24 hours a day, every day of the year.

Website: www.thesilverline.org.uk




Sing Together - A singing group for people living with dementia, memory loss and their carers in Ely.  No experience is needed, just come along and take part in a session in a safe, friendly and fun environment.

Location:  Ely Methodist Church

Time:  Monday mornings

Telephone: 01353 662 022



Suicide Support Group

A new support group for parents bereaved through suicide has been set up with the support of The Compassionate Friends.

The meetings are informal and private and held, 7.30-9.30pm, the first Tuesday of the month in the home of Rosie Wilson in Cambridge.

If you are interested in attending please email Rosie at p.wilson34@ntlworld.com.


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Complementary and Alternative Therapies-
As well as being able to find a suitable therapist, visitors to the website are able to search for information on a wide variety of complementary therapies.


Transport- Ely Soham Dial a Ride helps overcome transport problems for those in the community with disabilities, frailty or simply where they live.  They provide a door-to-door minibus service allowing access to local amenities.
Ely Soham Dial-a-Ride, Unit 3 Newham Park, Common Road, Witchford, Ely. CB6 2HZ - T 01353 661161


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Domestic Clinical and Hygiene Waste - South Cambs District Council

Hygiene Waste - this can be collected via your normal rubbish collections.

Clinical Waste - this needs to be collected and disposed of separately via the clinical collection service.

Click here to apply for SCDC Clinical waste collection service




Winston's Wish - Tel: 08452 03 04 05


Preparing children for loss and helping them to rebuilding their lives.
The leading childhood bereavement charity in the UK, offering practical support to children and their families.


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