From April 2022, patients wanting information about waiting times for appointments will be encouraged to use the new NHS My Planned Care platform that is available online and provides direct access to the latest average wait time for appointments and operations for local hospitals, as well as helpful advice and support for patients whilst they wait.
NHS My Planned Care is updated weekly, is easy-to-use, and has ‘open access’ which enables carers, friends, relatives to also access information on someone else’s behalf. Alternatively, patients who have already been in correspondence with hospitals regarding their planned care will be encouraged to contact the relevant department or Hospital PALS service.
Please remember Addenbrooke’s Hospital is listed as Cambridge University Hospitals NHS Foundation Trust.
Only call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.