Cambridgeshire 

Haddenham Surgery

Dispensary: 01353 741575

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to Medical Records

Care and Support

Care and support is the mixture of practical and emotional support required to help people manage their lives and be independent – including people with a new cancer diagnosis, older ... [continue] Care and Support

Carers

A carer can be anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, disability, a mental health problem ... [continue] Carers

Change your Registration Details

It is important that we have up to date registration details for all of our patients.  Whilst we were making Covid-19 vaccination appointments, we discovered we were unable to reach ... [continue] Change your Registration Details

Clinical Waste

There are three different methods of disposing of your waste, depending on the type of waste: Hygiene waste– non-infectious waste that can be collected via your normal black bin rubbish ... [continue] Clinical Waste

Complaints and Compliments

We make every effort to give the best service possible to everyone who attends the Practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and Compliments

Confidentiality

We respect your right to privacy and keep all your health information confidential and secure.  It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Confidentiality

Disabled Access

There is good access for the disabled to the surgery and all of our consultation rooms. If you require one, there is a wheelchair available, ask at reception.

EpiPens – Expiry Alert

Research has shown that 32% of EpiPen patients fail to replace their adrenaline auto-injectors (AAI) before the expiry date.  This means that almost 1 in 3 patients are carrying an ... [continue] EpiPens – Expiry Alert

GP ? Who should I see?

We try to keep our GP appointments for patients with more serious health problems. Before you book an appointment to see a doctor please consider whether an appointment with a ... [continue] GP ? Who should I see?

How to Register

NEW PATIENT? We have an open list and welcome requests for registration from patients living in or moving to the PRACTICE AREA. If you would like to register with our practice, ... [continue] How to Register

Named GP

All patients at Haddenham Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

NHS Health A to Z

Look up information about different conditions and treatments using the NHS Health A-Z.

NHS Live Well

Please use the NHS links for information and advice on healthy living.

Non-NHS services

Not everything is available on the NHS The NHS does not pay for some of the services we provide. People often come to their GP for services that are not ... [continue] Non-NHS services

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights and Responsibilities

Practice Boundary

Please use the map below to see if you live within our practice boundary. 

Privacy

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways ... [continue] Privacy

Self Care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home? By treating yourself at home you could save a ... [continue] Self Care

Staff Training

Staff training is important to us.  We regularly review our staff to ensure they have the right qualifications, skills, knowledge and experience to do their job when they start their ... [continue] Staff Training

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website

Violent or Abusive Behaviour

The NHS operates a zero tolerated policy with regard to violence and abuse and the Practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or Abusive Behaviour